1. Introduction

At JLRcarkeysolutions ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website or engage our mobile automotive locksmith services in London.

2. Information We Collect

We collect information necessary to provide our mobile key replacement services effectively. This may include:

• Personal Contact Details: Name, phone number, and email address.
• Vehicle Information: Vehicle Registration Mark (VRM), VIN number, Make, and Model.
• Location Data: The address or location where you require our mobile service.
• Proof of Ownership: We may request to see a V5C logbook or driving license to verify vehicle ownership before commencing work, as required by law.

3. How We Use Your Information

We use your data solely for the following purposes:

• To provide quotes and schedule mobile appointments.
• To travel to your location and perform key programming services.
• To verify your identity and ownership of the vehicle to prevent fraud.
• To process payments and issue invoices/receipts.
• To communicate with you regarding your service status.

4. Data Sharing & Security

We do not sell, trade, or rent your personal identification information to others. We implement appropriate security measures to maintain the safety of your personal information. Your data is stored securely and is only accessible by authorized personnel involved in providing your service.

5. Cookies

Our website may use "cookies" to enhance user experience. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

6. Your Rights

Under the UK GDPR, you have the right to request access to the personal data we hold about you, request corrections, or request deletion of your data once our service contract is fulfilled and legal retention periods have passed.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: